Templates · Customers & Service

Helpdesk

A shared inbox with SLA clocks and the whole customer in view. No ticket left waiting.

• Inbox views for open, unassigned, mine, urgent, overdue and solved, sorted by the next SLA deadline
• Customer profiles with every ticket and conversation in view
• The database runs the ticket lifecycle: SLA deadlines, first-response and resolution times come from triggers

A working app on its own Postgres database, with sample data already in it. Try it here, then remix it into a project of your own.